Performance Measurement Learning Collaborative Meeting

States Share Measurement Tools

Two members of the collaborative, Nick Slentz, Virginia Department for Aging and Rehabilitative Services, and Cory Lutz, Helping Hands of Vegas Valley, Nevada, shared the tools they use for measuring outcomes, discussed how they use the tools, and how the tools have helped them better understand their services. Casandra Firman, ARCH, also shared tools developed by ARCH for measuring the outcomes of both planned and crisis respite programs.

Resources

VA Voucher Respite Measurement Survey Tools

• Satisfaction Survey 2022
• Respite Voucher Reimbursement Packet 2022 (includes surveys)

NV Helping Hands of Vegas Valley Voucher Survey Tools

• Caregiver Respite Satisfaction Survey
• HHOVV Caregiver Retrospective Survey (Letter)
• NV Respite Pre Respite Survey
• NV Respite Rx POST Respite Survey

ARCH Planned Respite Evaluation Tool

ARCH Crisis Respite Evaluation Tool